Privacy Policy

1. Introduction

HYGEÍA Institute is committed to respecting and protecting personal data with care, discretion, and responsibility.

This website is operated by HYGEIA DIGITAL L.L.C-FZ, Dubai, United Arab Emirates, which acts as the data controller for the purposes of applicable data protection laws of the United Arab Emirates.

This Privacy Policy explains how personal information is collected, used, stored, and protected when you access our website or use our digital services.

2. Personal Data We Collect

When you visit the HYGEÍA Institute website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Time zone and general location data

  • Cookies and similar technologies

  • Pages visited and interaction data

In addition, we may collect personal information that you voluntarily provide, such as:

  • Name

  • Email address

  • Payment-related information (processed exclusively by secure third-party payment providers)

  • Communication details submitted via email or forms

HYGEIA Institute does not collect sensitive medical or health data.

3. Purpose of Data Processing

Personal data is processed solely for legitimate and necessary purposes, including:

  • Providing access to purchased digital content

  • Processing payments and managing transactions

  • Communicating regarding digital access or enquiries

  • Operating, maintaining, and securing the website

  • Preventing fraud, misuse, or unauthorized access

  • Complying with applicable legal obligations

Data is processed only to the extent necessary to fulfill these purposes.

4. Legal Basis for Processing

Personal data is processed on one or more of the following bases:

  • Performance of a contract (e.g. delivery of digital content)

  • Legitimate business interests related to website operation and security

  • Your voluntary consent, where applicable

  • Compliance with legal and regulatory obligations under UAE law

5. Third-Party Services

Certain services, such as payment processing, website analytics, and email communication, are provided by trusted third-party service providers.

These providers process personal data only on our instructions and solely for the purpose of delivering their services. HYGEÍA Institute does not sell or rent personal data to third parties.

6. International Data Processing

HYGEÍA Institute operates from the United Arab Emirates and serves an international audience.

By using this website, you acknowledge that personal data may be processed or stored in jurisdictions outside your country of residence, including the United Arab Emirates and other locations where our service providers operate, subject to appropriate safeguards.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

While no digital system can guarantee absolute security, protection of personal data is treated as a matter of professional and institutional responsibility.

8. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill contractual and operational obligations

  • Meet legal and regulatory requirements

  • Resolve disputes and enforce agreements

Data is securely deleted or anonymized once it is no longer required.

9. Individual Rights

You may request, where applicable under UAE law:

  • Access to personal data held about you

  • Correction of inaccurate or incomplete data

  • Deletion of personal data, subject to legal and contractual obligations

Requests may be submitted via email. We reserve the right to verify identity before responding.

10. External Links

Our website may contain links to external websites operated by third parties. HYGEÍA Institute is not responsible for the privacy practices or content of such websites.

Users are encouraged to review the privacy policies of external sites independently.

11. Legal Disclosure

Personal data may be disclosed if required by applicable law, court order, or governmental authority, or where disclosure is necessary to protect legal rights, prevent fraud, or ensure security.

12. Contact

For questions regarding this Privacy Policy or the handling of personal data, please contact:

contact@hygeiainstitute.com

13. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates.