Refund Policy
1. General Principle
HYGEÍA Institute provides digital products only, including but not limited to digital publications, downloadable files, audio content, streamed content, and online educational materials.
Due to the nature of digital content, all sales are final.
2. No Refunds for Digital Products
Once a digital product has been purchased and made available for download, streaming, or online access, the transaction is non-refundable and non-cancellable.
This applies regardless of whether the digital content has been:
Fully downloaded
Partially downloaded
Accessed or streamed
Not used after purchase
By completing a purchase, you acknowledge and agree that no refunds, exchanges, or cancellations are possible once access to the digital content has been granted.
3. Immediate Access and Delivery
All digital products are delivered immediately after successful payment.
By completing your purchase, you expressly agree to:
The immediate provision of the purchased digital content
The permanent access or download of such content
The waiver of any right to cancellation or refund after delivery
4. Exceptions
Refunds may be considered only in the following limited circumstances:
The digital content is technically defective and cannot be accessed despite reasonable attempts
Access to the digital product is not provided at all due to a technical error on our side
In such cases, HYGEÍA Institute may, at its sole discretion:
Provide a replacement
No refunds will be granted due to:
Change of mind
Personal dissatisfaction
Lack of use
Misinterpretation of the product description
5. Governing Law
This Refund Policy is governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.
6. Contact
For technical access issues only, you may contact:
HYGEIA DIGITAL L.L.C-FZ
Dubai, United Arab Emirates
Email: contact@hygeiainstitute.com